PRIVACY POLICY
(As of 27.04.2025)
We are pleased that you are interested in our website. The protection of your privacy is very important to us. Personal data is only collected on this website to the extent necessary for technical purposes. Under no circumstances will the data collected be sold. Below, we provide detailed information on how your data is handled, which is always in compliance with data protection regulations.
1. Responsible Party and Rights of the Data Subject
The responsible party for the collection, processing, and use of your personal data in accordance with the EU General Data Protection Regulation (GDPR) and other national data protection laws of the member states is sway Sports & Health GmbH (hereinafter “sway Sports & Health”). sway Sports & Health can be contacted using the following contact details:
sway Sports & Health GmbH
FN 526072 k
Email: privacy@sway-group.com
Phone: +43 5 9611
Aufeldgasse 66
3400 Klosterneuburg
Austria
This privacy policy applies to the online services offered by sway Sports & Health, which are accessible under the domain www.swaynutrition.com and its various subdomains (hereinafter “our website”).
We have appointed a Data Protection Officer who can be contacted at christopher.braeuer@sway-group.com or at the above postal address.
You can request information about the personal data stored by us at any time free of charge, as well as exercise your right to correction, deletion, restriction of processing, or data portability. Please contact us using the above contact details.
If you wish to object to the collection, processing, or use of your data by sway Sports & Health in accordance with this privacy policy, either in whole or for specific actions, you can send your objection via email, fax, or letter to the contact details provided above.
You also have the right to lodge a complaint with a supervisory authority if you believe that the processing of your personal data is unlawful. You can exercise this right with a supervisory authority in the member state of your residence, place of work, or the location of the alleged infringement.
2. Personal Data
Personal data refers to any information that relates to the personal or factual circumstances of an identified or identifiable individual. Statistical data that we collect, for example, when visiting our web shop and which cannot be directly linked to you, does not fall under this category.
Personal data includes information such as your name, age, address, phone number, date of birth, email address, or IP address. Information that cannot be traced back to you (or can only be done so with disproportionate effort) is not considered personal data. The processing of personal data (such as collection, querying, use, storage, or transmission) always requires a legal basis or your consent.
We collect, store, and process your data for the duration of the processing of your purchase or inquiry, including any later warranties, for our service offerings, and in accordance with statutory (especially tax-related) retention periods. Sending newsletters and electronic advertising occurs until revoked.
We do not share your data with third parties unless sway Sports & Health is legally entitled or obliged to do so. Exceptions include the necessary sharing of data with service providers responsible for the technical or organizational handling of the order or for executing deliveries of goods, such as banks, postal services, or courier services, as far as this is required for the execution of the goods delivery. The data shared in this way may only be used by our service providers to fulfill their task. No other use of this information is permitted, and it will not occur with any of our service providers.
3. Data Processing
Below we inform you about the personal data we process when you use our products and services on www.swaynutrition.com. We also explain the purpose for which we use this data and the legal basis for doing so.
3.1. Provision and Use of the Website www.swaynutrition.com
We collect and use personal data of our users only to the extent necessary to provide a functional website and our content and service offerings.
When accessing and using our website, we collect the personal data that your browser automatically transmits to our server. This information is temporarily stored in a so-called log file.
The following information is collected without your intervention and is stored until automatically deleted:
• IP address of the requesting computer
• Date and time of access
• Name and URL of the retrieved file
• Website from which the access is made (Referrer URL)
• Used browser and possibly the operating system of your computer as well as the name of your access provider
The data is processed by us for the following purposes:
• Ensuring a smooth connection of the website
• Ensuring secure and comfortable use of our website
The legal basis for processing the above data is Article 6 (1) lit. f GDPR. The processing of the data is necessary for providing the website and ensuring its secure and comfortable use, serving the legitimate interest of our company. No higher-ranking interests of the website user exist, so the interest of the website operator prevails.
As soon as the data is no longer required to display the website, it will be deleted. The collection of data for providing the website and the storage of data is necessary for the operation of the website. Therefore, the user has no right to object.
3.2. Registration in the Online-Shop / Creation of a User Account
On our website, we offer you the opportunity to register by providing personal data. With the data processed, we create a personalized user account, enabling you to use certain features of our website. We process your email address to send you new login data in case you forget them.
The following details provide an overview of the personal data we process during registration:
• Salutation
• Name
• Email address
• Address
• Date of birth
• IP address
• Phone number
The processing of the aforementioned personal data is based on your voluntary consent during registration, as per Article 6 (1) lit. a GDPR. The consent is given unambiguously, informed, relates to specific processing, and has not been withdrawn. Consent can be withdrawn at any time with future effect by contacting our Data Protection Officer as mentioned above.
Once the registration or user account on our website is deleted or modified, the data processed during the registration process will be deleted. Further storage will occur only if legally required.
3.3. Fulfillment of a Contract
On our website, we offer users the opportunity to conclude a contract with sway Sports & Health by providing personal data. The necessary data is entered into an input form and transmitted and stored with us. There will be no disclosure of the data to third parties. The following data is collected during the ordering process:
• Name
• Address
• Date of birth
• Email address
• Payment information
• Phone number
Providing the aforementioned personal data is necessary to fulfill the contract with you. If you do not provide this data, we will not be able to complete the contract or carry out the transaction properly.
To process payments, we pass your payment data to the bank responsible for the payment. These companies are only allowed to use your data to process the order and not for any other purposes.
If you place an order on our website and provide your email address, it may be used by us to send you a newsletter about similar products or services.
The legal basis for processing your personal data in connection with fulfilling a contract is Article 6 (1) lit. b GDPR. This also applies to processing activities required for the execution of pre-contractual measures.
Upon full completion of the contract and payment of the full purchase price, your data will be blocked for further use and deleted after the expiration of tax and commercial law retention periods unless you have expressly consented to further use of your data. Further storage may occur in individual cases if required by law.
4. Newsletter
You have the opportunity to subscribe to our email newsletter on our website. To do this, you simply need to enter your email address in the designated field. If you contact us via the form on the website or by email, your provided data will be stored for processing the inquiry and for potential follow-up questions. We never share this data without your consent. Once you have subscribed to the newsletter, we will send you a confirmation email with a link to confirm your subscription.
The storage and processing of your email address is solely for the purpose of sending you the requested newsletter. The content of the newsletter serves promotional purposes. Specifically, our newsletter promotes our products and services. You can unsubscribe from the newsletter at any time by clicking on the “Unsubscribe” link in a newsletter.
5. Data Sharing with Third Parties
We only share your personal data with third parties if:
• You have expressly consented to it pursuant to Article 6 (1) sentence 1 lit. a GDPR,
• It is legally permissible and required for the fulfillment of a contract relationship with you pursuant to Article 6 (1) sentence 1 lit. b GDPR,
• A legal obligation exists for data sharing pursuant to Article 6 (1) sentence 1 lit. c GDPR,
• The sharing of data is necessary for the protection of legitimate business interests pursuant to Article 6 (1) sentence 1 lit. f GDPR, and there is no reason to believe that you have an overriding legitimate interest in the non-sharing of your data.
If we engage third parties to process data under a “Data Processing Agreement” pursuant to Article 28 GDPR, this is done on the basis of Article 28 GDPR.
6. Server Log Data
When visiting our website, server log data is automatically logged, which does not allow us to draw conclusions about your person. This data includes, for example, browser type and version, referrer URL, shortened IP address, provider name, and the operating system used. All log data is exclusively evaluated in anonymized form for statistical purposes, to improve our offerings, simplify troubleshooting, and defend against attacks on our webshop.
7. Cookies
We use cookies in some areas of our website to make it more user-friendly (web analysis) and enable the use of specific features such as our webshop or the product wishlist.
Cookies are small files that are stored locally on your storage device, saving certain settings and data for exchange with our system via your browser.
Most of the cookies we use are session cookies, which are automatically deleted when you close your browser. The long-term cookies we use are stored on your hard drive for 30 days and are then deleted. On your next visit, they will automatically recognize that you have visited us before and which entries and settings you prefer.
By using our website, you declare that you explicitly wish to use our web service and agree to the use of cookies as long as they are accepted according to your browser settings. Most browsers are set by default to accept all cookies. However, you have the option to adjust your browser settings so that cookies are displayed before being stored, only certain cookies are accepted or rejected, or cookies are generally rejected or deleted.
Please note that changes to settings only apply to the respective browser. If you use different browsers or devices, you will need to make the settings again. You can also delete cookies from your storage device at any time. For more information on changing cookie settings and deleting cookies, please refer to the help function of your web browser.
You also have the option to disable cookies on our website at https://swaynutrition.com/cookiesettings.
8. Google Analytics and Google AdWords
This website uses Google Analytics, a web analysis service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). The use includes the mode of Universal Analytics. Google Analytics uses cookies.
On behalf of the website operator, Google uses the information generated by the cookies to evaluate your use of the website, compile reports on activities, and provide other services related to website and internet use. This is part of our legitimate interest in processing the data. The legal basis for using Google Analytics is Article 6 (1) lit. f GDPR. The data generated by the cookie about your use of the website is usually transferred to a server in the USA and stored there. However, we have implemented the “anonymizeIP” feature in Google Analytics, so IP addresses will be truncated to exclude direct personal identification. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. The IP address transmitted by your browser in connection with Google Analytics will not be merged with other Google data.
The data collected by Google Analytics is deleted automatically after 14 months. Deletion occurs once a month.
We also use the online advertising program “Google AdWords” and the conversion tracking service in Google AdWords. If you click on one of the Google ads, a cookie for conversion tracking will be stored on your computer. These cookies expire after 30 days, do not contain personal data, and thus do not allow personal identification.
If you visit specific pages on our website, and the cookie has not yet expired, Google and we can recognize that you clicked on the ad and were directed to that page. Each Google AdWords customer receives a different cookie, and therefore, no tracking can be done across different AdWords customers’ websites. The information collected through the conversion cookies is used to create conversion statistics for AdWords customers who have opted for conversion tracking. These customers only learn the total number of users who have clicked on their ad and been redirected to a page with a conversion tracking tag. No personal information is collected.
You can opt-out of conversion tracking by adjusting your browser settings or by clicking on the link to opt-out in the cookie settings on our website. For more information on data protection and the possibility of disabling cookies, visit Google’s privacy policy.
9. Social Media Plugins
Our website uses social plugins (“Plugins”) from the social network Facebook, operated by Facebook Inc., 1601 S. California Ave., Palo Alto, CA 94304, USA (“Facebook”). The plugins are marked with the Facebook logo or the addition “Facebook Social Plugin”. When you visit a page of our website that contains such a plugin, your browser establishes a direct connection with Facebook’s servers. The content of the plugin is transmitted directly from Facebook to your browser and embedded into the website.
By embedding the plugins, Facebook receives the information that you have visited the corresponding page of our website. If you are logged into Facebook, Facebook can assign the visit to your Facebook account. If you interact with the plugins, for example by clicking the “Like” button or leaving a comment, this information is transmitted directly from your browser to Facebook and stored there.
For further details, please refer to Facebook’s privacy policy.
10. Data Security
The security of your data is very important to us. All personal data we collect is transmitted via a secure SSL connection, ensuring it is protected from unauthorized access. In addition, we take further technical and organizational measures to prevent data loss, destruction, or misuse. You should always treat your access information confidentially and close the browser window once you have finished communicating with us, especially if you are sharing the computer with others. The personal data and information you provide are protected to the greatest extent against unauthorized access by third parties. We will take all reasonable measures to ensure the security of personal data. However, the customer is reminded that the World Wide Web is globally accessible, and abuse cannot be entirely ruled out, meaning unauthorized third-party access to such data and information cannot be completely excluded.
11. Changes to the Privacy Policy
We reserve the right to update this privacy policy at any time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the revised privacy policy will be effective immediately upon posting. We recommend checking this page periodically to stay informed of how we are protecting your information.
12. Contact Information
If you have any questions about this privacy policy or wish to exercise your rights as a data subject, such as the right to access, rectification, erasure, or objection to the processing of your personal data, please contact us:
sway Sports & Health GmbH
FN 526072 k
Email: privacy@sway-group.com
Phone: +43 5 9611
Aufeldgasse 66
3400 Klosterneuburg
Austria